1. Acceptance
By creating an account, running a route, purchasing anything, or otherwise using ProfitableHaul.com (the "Service"), you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.
You must be at least 18 years old and legally able to enter a contract. If you use the Service on behalf of a carrier or fleet, you represent that you have authority to bind that entity, and "you" means that entity.
2. What the Service is — and is not
The Service estimates routes, stop schedules, fuel strategy and profitability for commercial truck trips. It is a planning aid.
The Service is not an electronic logging device, not a system of record, not a compliance product, and not a substitute for your ELD, your carrier's policy, or your own judgment. Compliance with the Federal Motor Carrier Safety Regulations, including hours of service, remains entirely your responsibility.
We are not a freight broker, a motor carrier, a freight forwarder, or a party to any transportation contract. We do not arrange, dispatch, book, or guarantee freight.
3. Accuracy and estimates
Every figure the Service produces is an estimate derived from third-party data and modelling assumptions. Distances, drive times, traffic, toll charges, fuel prices, fuel consumption, rest requirements and profit are all approximations and will differ from what you actually experience.
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Results labelled as estimates are calculated without live routing and are less accurate still. They exist to rank options against each other, not to be dispatched on.
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Fuel prices are regional averages, published on a lag, and will not match the pump.
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Load listings originate from third-party load boards. We do not verify rates, brokers, credit, availability, or whether a load exists at all.
You are solely responsible for verifying any figure before relying on it. Do not accept a load, decline a load, plan a rest, or route a truck on our numbers alone.
4. Your account
You are responsible for the accuracy of what you enter, for the security of your credentials, and for all activity under your account. Notify us immediately of any unauthorised use. We may suspend or terminate any account at any time, with or without notice, including for suspected abuse, scraping, resale, or non-payment.
5. Free previews and usage limits
Parts of the Service are offered free of charge and are metered. We enforce daily limits on free previews and on the number of load listings routed per search, because each one consumes paid third-party capacity. Limits are set by us and may change at any time without notice.
Circumventing a limit — by scripting, by cycling accounts or addresses, or by any other means — is a material breach of these Terms.
6. Payments, credits and subscriptions
Paid features are sold as one-time unlocks, listing-search passes, or recurring subscriptions, at the prices shown at checkout. Payment is processed by Stripe; we do not store your card details. Prices exclude tax unless stated.
Subscriptions renew automatically for successive periods at the then-current price until cancelled. You may cancel at any time, effective at the end of the current billing period.
Where a free trial is offered, a valid payment method is required to start it and no charge is made during the trial period. Unless you cancel before the trial ends, the subscription begins automatically at the end of the trial and the payment method on file is charged the monthly price shown at the time you signed up, and then on the same day each month until cancelled. The trial length, the price and the date of the first charge are shown on screen before any payment details are collected, and are repeated in an email sent before the trial converts. The trial is limited to one per account.
You may cancel at any time from Account & billing, which opens our payment processor’s billing portal. Cancelling during a trial stops the first charge entirely and you keep access until the trial period ends.
All sales are final. Because a purchase immediately reveals computed results that cannot be returned, payments are non-refundable except where required by law. Cancelling a subscription stops future charges; it does not refund past ones.
7. Acceptable use
You may not:
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scrape, crawl, harvest, or bulk-extract any part of the Service or its data;
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resell, sublicense, or redistribute results to anyone outside your organisation;
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use the Service to build or train a competing product;
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reverse engineer any part of the Service;
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interfere with the Service's operation, security, or metering; or
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use the Service in violation of any law or third-party load board's terms.
8. Your content and our licence to it
You retain ownership of the trip details, truck profiles, settings and other information you submit ("Your Content"). You grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable licence to host, use, reproduce, modify, and create derivative works from Your Content in order to operate, analyse, secure and improve the Service, and to produce aggregated or de-identified data, analytics and industry benchmarks. We may publish, license and commercialise aggregated or de-identified data without restriction and without compensation to you.
9. Marketing communications and consent
By creating an account you consent to receive service, transactional and marketing communications from ProfitableHaul.com, including by email, push notification, postal mail and in-product messaging. This includes offers, product announcements, pricing changes, freight market commentary, and promotions for our own and our partners' products and services.
You may opt out of marketing email at any time using the unsubscribe link in any such message or by contacting us. Opting out of marketing does not stop transactional messages about your account, purchases or security.
Telephone and SMS marketing is separate, and is never bundled into these Terms. Calls and texts placed with an autodialer or a prerecorded or artificial voice require your prior express written consent, given through a distinct, clearly labelled checkbox at sign-up. That checkbox is optional, is never pre-ticked, and is never a condition of creating an account or of any purchase. If you do not tick it, you will not receive marketing calls or texts.
If you do give that consent, you agree that ProfitableHaul.com and the specific marketing partners identified at the point of consent may call and text the number you provide, using automatic telephone dialing systems and prerecorded or artificial voices, for marketing purposes — and you agree that this consent applies even if the number you provide is listed on the National Do Not Call Registry, on any state do-not-call list, or on our internal do-not-call list, because your express written consent is what permits those calls. Message and data rates may apply. Message frequency varies. Consent is not a condition of purchase.
You may revoke telephone and SMS consent at any time and by any reasonable means: reply STOP to any text, tell any caller to stop, or email us at the address in Section 17. We will honour a revocation promptly and across all channels. We also maintain an internal do-not-call list on request.
Separately, where you have an established business relationship with us — for example after a purchase or an enquiry — we may contact you within the periods permitted by the Telemarketing Sales Rule without further consent.
10. Third-party services, load boards and affiliate links
The Service depends on third parties including routing, mapping, fuel price and load board providers. Their data is provided as-is. Access to load board listings requires a valid entitlement from that board, and their terms govern your use of their data. We are not responsible for any third party's availability, accuracy, pricing, or conduct, and a change or withdrawal by any of them may change or end features without notice.
The Service may link to, recommend or let you book third-party products and services that are useful alongside a route — including truck parking and reservations (for example TruckParkingClub.com), lodging near your stops (for example Stay22), fuel cards, insurance, maintenance, factoring, permits and equipment. We may add, change or remove such partners at any time and without notice.
We may be paid a commission, referral fee or other consideration when you click one of these links, create an account, or complete a booking or purchase. This is at no additional cost to you: you pay the third party's own price. Those bookings and purchases are contracts between you and that third party, on their terms and under their privacy policy, and we are not a party to them. We do not provide, control or guarantee their product, service, availability, pricing, cancellation terms or conduct, and any dispute about them is between you and them.
A commission never changes the arithmetic. Route selection, the stop schedule, the fuel plan and every cost figure are produced from your inputs and our cost model alone. No partner pays to be routed through, to be chosen as a fuel stop, to be the hotel we suggest, or to change what a load is shown to net. Where we suggest a place to stay, it is chosen by how close it is to a stop you were already making and nothing else — never by what it pays us, and it is never a reason for a stop to be scheduled where it is. Where a link earns us a commission, we say so at the link.
11. Intellectual property
The Service, including its models, calculations, interfaces, and content, is owned by us and protected by intellectual property law. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for your own commercial trucking operations. Nothing else is granted.
12. Disclaimer of warranties
The Service is provided "as is" and "as available", without warranty of any kind. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty as to accuracy, reliability, timeliness, or availability. We do not warrant that the Service will be uninterrupted, error-free, or that any estimate will prove correct.
13. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost freight, missed deliveries, detention, fines, penalties, citations, out-of-service orders, cargo loss, or business interruption, arising out of or relating to the Service, whether in contract, tort or otherwise, even if advised of the possibility.
Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100).
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
14. Arbitration and class action waiver
Read this section carefully. It affects how disputes are resolved. You and ProfitableHaul.com agree that any dispute arising out of or relating to these Terms, the Privacy Policy, or the Service — including any dispute about marketing calls, texts or emails — will be resolved by binding individual arbitration, and not in court, and not as a class, collective, consolidated or representative action.
Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, seated in the county of your residence or by videoconference at your election. Either party may bring an individual claim in small claims court instead.
You waive any right to a jury trial and any right to participate in a class action. If the class action waiver is found unenforceable as to any claim, that claim proceeds in court and the rest of this section still applies to all other claims.
You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
15. Indemnity
You will indemnify and hold us harmless from any claim, loss, liability, fine or expense, including reasonable legal fees, arising from your use of the Service, your breach of these Terms, your violation of any law or regulation, or any decision you made in reliance on an estimate the Service produced.
16. Changes, governing law and severability
We may change these Terms at any time. Material changes will be posted here with a new effective date, and continued use after that date is acceptance. These Terms are governed by the laws of the State of Delaware without regard to conflict of laws rules. If any provision is held unenforceable, the rest remains in effect.
17. Contact
Questions, opt-out requests and do-not-call requests: support@profitablehaul.com.